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TAX EXAMINING TECHNICIAN (Technical Services Support Technician)
INDIANAPOLIS IN 46202
Category: Banking
  • Your pay will be discussed at your interview

Job code: lhw-e0-90667286

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Internal Revenue Service

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  Job posted:   Thu Jun 7, 2018
  Distance to work:   ? miles
       
  1 Views, 0 Applications  
 
TAX EXAMINING TECHNICIAN (Technical Services Support Technician)
* Duties
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## Duties
### Summary
**WHAT DOES A TAX EXAMINING TECHNICIAN DO?** As a Tax Examining Technician you will be responsible for processing all types of individual and/or business master file taxpayer initiated inquiries, claims, and internally generated adjustments. You may also be involved in processing non-master file and/or individual retirement account master file inquiries and claims, as well.
**WHAT IS THE SB/SE DIVISION?** The Small Business / Self-Employed (SB/SE) Division provides examinations and taxpayer education services for about 7 million small businesses and upwards of 33 millions self-employed and supplemental income taxpayers. SB/SE taxpayers generally have higher incomes than most taxpayers, need to file twice as many tax forms, and generally need to rely more on paid tax preparers and the taxpayer education outreach activities of the IRS.
There are 3 positions available in SB/SE Exam Field, Technical Services in the following locations:
1 position @ 575 N Pennsylvania Indianapolis, IN (IN0133)
1 position @ 1222 Spruce St St Louis, MO (MO0106)
1 position @ 915 Second Ave Seattle, WA (WA0101)
Learn more about this agency
### Responsibilities
As a Tax Examining Technician you will:
* Receive and analyze taxpayer inquiries to determine nature of problem, and determine what information is needed to resolve the problem or case.
* Research IRS sources for pertinent data; Contact taxpayers and/or their representatives to obtain necessary information.
* Perform the full range of corrections to taxpayer accounts, which includes adjusting accounts, inputting credit transfers, re-computing penalty and interest, and initiating manual refunds.
* Respond to taxpayer's inquiries regarding the preparation of a variety of tax returns, related schedules and other documentation; and manage sensitive case problems designated as requiring special handling
* Secure payment of delinquent taxes and filing of delinquent returns. Recommend lien and/or levy action, include initiating supporting information for release.
* Protect confidentiality of taxpayer information within the confines of disclosure laws, rules, and regulations.
* Process all types of carry back/carry forward cases that may include restricted interest.
* Review the completed work of the tax-examining technicians. If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position.
**WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS?** If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov
### Travel Required
Not required
##### Supervisory status
No
##### Promotion Potential
07
### Who May Apply
#### This job is open to...
Current IRS Internal Agency Employees
Questions? This job is open to 1 group.
* #### Job family (Series)
0592 Tax Examining
* Requirements
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## Requirements
### Conditions of Employment
* Please refer to "Conditions of Employment."
* Click "Print Preview" to review the entire announcement before applying.
**-**
### Qualifications
You must meet the following requirements by the closing date of this announcement.
**GS-6 LEVEL:** You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-05 grade level in the Federal service. Specialized experience for this position includes: Providing technical assistance on systemic problems and inconsistencies in the IRM; Analyzing and resolving tax processing problems; Protecting government's assessment interests regarding imminent statute expiration cases; Screening and examining tax returns; Resolving account inquiries; Managing sensitive case problems; and the ability to work with on-line systems, research materials, technology, and tools to resolve taxpayer's inquiries.
**GS-7 LEVEL:** You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-06 grade level in the Federal service. Specialized experience for this position includes: Demonstrated experience in positions where uses procedures related to tax processing (SSA, Federal Reserve Bank, Disbursing Office, State Employment Offices, and other private financial institutions); Examining, collecting, and criminal investigation activities; Analyzing and making determinations; Computing to adjust accounts; Providing advice on tax regulations, returns, document processing difficulties and enforcement actions to taxpayer inquiries; and the ability of a wide range of tax regulations and rulings pertinent to individual or business, and non-master file returns, in order to determine appropriate resolution.
**For Grades 5 through 7:** You may qualify by a combination of experience and education. Options for qualifying based on a combination will be identified in the online questions.
****-The experience may have been gained in either the public or private sector. One year of experience refers to full-time work; part-time work is considered on a prorated basis.
* To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.
In addition to the above requirements, you must meet the following, if applicable:
****You must have been at the next lower grade level of the grade you are applying to for 52 weeks (time-in-grade requirement).
### Education
*
### Additional information
**POSITION DESCRIPTIONS: 95152, 95153**
An IRS intranet website is available for IRS Employees at website:
**CONDITIONS OF EMPLOYMENT****:**
* We may select from this announcement or any other source to fill one or more vacancies.
* This is a** bargaining**unit position.
* Alternative work schedule, staggered work hours or telework may be available.
* Tour of Duty: **8:00AM-4:30PM**
* The employment of any candidate, including a current employee or a new hire, selected for this position may be conditional upon classification and/or audit of federal tax returns. This audit may include up to 2 years of returns.
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### How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a "not qualified" determination.
Rating:** Your application will be evaluated on the CJEs of the position to be filled per the National Agreement Article 13.
Your application will also be rated and ranked among others, based on your responses to the online questions, regarding your experience, education, training, performance appraisals and awards relevant to the duties of this position. IRS employees may obtain most recent awards listing at
Your rating may be lowered, if your responses to the online questions are not supported by the education and/or experience described in your application.
Referral:** If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview. We will not reimburse costs related to the interview such as travel to and from the interview site.****
If you are a displaced or surplus Treasury employee eligible for the **Career Transition Assistance Plan (CTAP)**, you must receive a score of**,**80 or better to be rated as well
**To preview questions please click here.**
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### Background checks and security clearance
##### Security clearance
Public Trust - Background Investigation
* Required Documents
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## Required Documents
**A complete application includes 1. A resume, 2. Vacancy question responses, and 3. Submission of any required documents.** Please note that if you do not provide all required information, as specified in this announcement, you will not be considered for this position (or may not receive the special consideration for which you may be eligible).
**All applicants**are required to submit a resume either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional.)
To receive full credit for relevant experience, please list the month/year and number of hours worked for experience listed on your resume. We suggest that you preview the online questions, as you may need to customize your resume to ensure that it supports your responses to these questions. Please view resume tips
**Career Transition Assistance Plan (CTAP) DOCUMENTATION**
If you are a displaced or surplus Treasury employee, click CTAP for eligibility and a detailed list of required documents. IRS CTAP eligibles can apply for jobs within and outside the commuting area.
**IRS Reassignment Preference Program (RPP)**
You must meet the requirements in your RPP notice. Submit a copy of your RPP Notice along with a copy of your most recent annual performance appraisal. Your performance appraisal must have a fully successful or higher overall rating.
**PERFORMANCE APPRAISAL/AWARDS**
Submit a copy of your most recent completed performance appraisal.
IRS employees: if a revalidated appraisal is used for merit promotion, the supervisor must prepare a narrative for each critical job element that does not have a narrative describing the performance in the appraisal period covered by the rating. Note: If you are a manager or management official, your most recent annual performance appraisal must be used for the overall rating identified.
**EDUCATION DOCUMENTATION**If you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. If the position has specific education requirements and you are currently (or have previously been) in the Federal job series to be filled, there is no need to submit a transcript or equivalent at this time**.**An official transcript will be required if you are selected.
A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.
If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. Refer to the OPM instructions.
#### If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
* Benefits
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## Benefits
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
* How to Apply
Help
## How to Apply
The following instructions outline our application process. **You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement**. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.
**Treasury believes in a working environment that supports inclusion; please view our reasonable accommodation policies and procedures at****-accommodation.html****. We will provide reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact Sue Guenther@ Susan.M.Guenther@irs.gov**** if you require this for any part of the application and hiring process.**
* **To begin,**either click the "Create a New Account" button and follow the prompts to register or if you previously registered, click the "Apply Online" button and follow the prompts.
* You will be re-directed to Treasury's CareerConnector system to complete your application process; answer the online questions, and submit all required documents. (To submit supporting documents, click one of the available options; Upload; Fax; or Reuse existing documents. To protect your privacy, we suggest you first remove your SSN).** Also, go to "My Account" to view and update your information, as necessary.**
* **To complete**, you must click the "Finish" button located at the bottom of the "Application Review" page.
* To verify your application is complete, log into your USAJOBS account, select the **Application Status** link and then select the** more information** link for this position. The Details page will display the status of your application, the documentation received.
* To return to an incomplete application, log into your USAJOBS account and click **Update Application** in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
If you are experiencing system issues with your application, please contact the CareerConnector Help Desk at **careerconnectorhelp@treasury.gov** and/or the **USAJOBS Help Desk****.**
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### Agency contact information
### IRS JOBS ONLINE HELP DESK
##### Phone
1-866-743-5748 OPT # 1
##### TDD
1-866-924-3578
##### Fax
000-000-0000
##### Email
SBSEPHIL4INTAPPS@irs.gov
##### Address
INTERNAL REVENUE SERVICE
2970 Market ST
Philadelphia, Pennsylvania
United States
Learn more about this agency
### Next steps
You may check the status of your application for this position at any time by logging onto the USAJOBS "My Account" tab and clicking on "Application Status." For a more detailed update of your application status, you may click on "more information."
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.
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* Fair & Transparent
## Fair & Transparent
The Federal hiring process is setup to be fair and transparent. Please read the following guidance.
### Equal Employment Opportunity Policy
The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
* Equal Employment Opportunity (EEO) for federal employees & job applicants
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### Reasonable Accommodation Policy
Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.
Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:
* An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
* An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
* An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.
You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.
Learn more about disability employment and reasonable accommodations or how to contact an agency.
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#### Legal and regulatory guidance
* Financial suitability
* Social security number request
* Privacy Act
* Signature and false statements
* Selective Service
* New employee probationary period
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/501297600. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
*Open & closing dates:* 06/04/2018 to 06/15/2018
*Salary:* $37,500 to $58,313 per year
*Pay scale & grade:* GS 06 - 07
*Work schedule:* Full-Time - Full Time
*Appointment type:* Permanent - Permament

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